DMSPilotDMSPilot
DMSPilot Module

Comm-Center

Every call, text, and message in one place.

Phone calls, WhatsApp, SMS — all in one screen, all tied to the customer. AI listens to every conversation and tells you when someone is unhappy or ready to buy.

2.4 min
Response Time
-40%
8.4/10
Satisfaction
+1.2
31%
Calls → Appts
+9%

See It In Action

This is what your dashboard actually looks like.

A

Comm-Center

Unified Communications Hub

8 Active Calls
2.4 min
Avg Response
-40% faster
8.4/10
Satisfaction
+1.2 this month
31%
Calls → Appts
+9% conversion
94%
Answer Rate
Above 90% goal

Live Calls Right Now

Maria Santos
BDC
Happy4:32
James Wilson
Service
Neutral2:15
Sarah Chen
Sales
Happy7:48
Mike Torres
Parts
Frustrated1:02
4 more on holdAll Stations Active

Today's Customer Mood — AI Analysis

142 conversations
Happy
102 (72%)
Neutral
30 (21%)
Frustrated
7 (5%)
Escalated — Needs Attention
David Park
Warranty claim rejected — wants manager
Phone11:20 AM
Karen White
Car in service for 5 days — no update
WhatsApp10:45 AM

Team Performance — Today

Maria Santos⭐ Top
48
Calls
96%
Answer
9.1
Score
James Wilson
41
Calls
92%
Answer
8.8
Score
Sarah Chen
37
Calls
89%
Answer
8.5
Score
Mike Torres
35
Calls
94%
Answer
8.2
Score
What You Get

Simple tools that just work.

Phone, WhatsApp, and SMS all in one inbox

Auto-send follow-up messages

AI reads the mood of every conversation

Route angry callers to your best people

Ready to get started?

Works for one store or a hundred. Setup is fast and you keep all your existing data.