DMSPilot
DMSPilot
Service Centers & Collision Bays

Service Centers & Collision Bays

Paperless digital MPI, automated technician dispatching, barcode parts tracking, and 1-click SMS customer approvals.

Explore Operating Suite

The High-Velocity Service Center & Collision Bay Suite

Transform repair bays into maximum-margin profit centers with video MPI, intelligent dispatch, and automated accounting.

Module 01Bay Operations

Service Bay Command & Mobile Video MPI

Digital inspection suite allowing mechanics to record 15-second videos of worn components, building customer trust and driving immediate approvals.

Suite Deliverables
  • Mobile Video MPI Inspections
  • Tire Tread & Brake Pad Measurement Log
  • Direct SMS Video Delivery
Module 02Shop Operations

Technician Bay Dispatch & Shop ERP

Automated skill-matching algorithm that routes complex diagnostics to Master Technicians and express jobs to lube bays for maximum flat-rate hours.

Suite Deliverables
  • Real-Time Bay Capacity Board
  • Labor Time Guide Multiplier
  • Technician Efficiency Telemetry
Module 03Customer Retention

Customer Service CRM & Retention

Automated service reminder engine tracking maintenance intervals, factory recalls, and dormant customer re-engagement via 2-way SMS.

Suite Deliverables
  • Automated Mileage Service Reminders
  • 2-Way SMS Customer Messaging
  • Lost Customer Re-engagement Engine
Module 04Shop Accounting

Autonomous Fixed Ops Accounting

Streamline shop revenue reconciliation with automated technician payroll balancing, integrated card terminal POS, and parts statement auditing.

Suite Deliverables
  • 1-Click Text-to-Pay / Apple Pay
  • Technician Flat-Rate Payroll Report
  • Daily Cash & Credit Ledger Close
Module 05Shop AI

24/7 AI Service Receptionist & Bay Co-Pilot

Conversational AI handling after-hours phone calls, answering repair status questions, and booking bay appointments directly into the shop schedule.

Suite Deliverables
  • 24/7 Voice & Phone Booking Bot
  • Automated Work Order Parts Estimator
  • Instant DTC Diagnostic Interpreter
Module 06Online Booking

Digital Tires & Maintenance Storefront

Customer-facing online tire and service package booking portal with live pricing, license plate tire fitment matching, and appointment scheduling.

Suite Deliverables
  • License Plate Tire Fitment Finder
  • Online Service Package Checkout
  • Self-Service Bay Reservation Calendar

Deploy Turnkey or Ingest Modules Side-by-Side

Choose the complete all-in-one suite to eliminate all fragmented vendors at once, or connect individual DMSPilot modules to your existing systems with zero operational downtime.